No. Only the silicone panels touch the food.

Yes, both the panels and the frame are free of BPA, Phthalates, PVC and Lead.

Yes. Simply vent open the SoftShell when microwaving. Do not microwave it when it’s closed.

SoftShells are designed to hold condiments like ketchup and ranch, but we don't recommend it for thin, watery liquids or soups.

Due to its lay-flat design, it easily fits in the dishwasher just like a plate on the bottom rack. Cleaning it that way on a regular basis is the fastest, simplest method. The silicone panels can be removed from the frame for deep cleaning, but THE PANELS ARE NOT MEANT TO BE REMOVED EVERY TIME.

Simply peel the silicone panels from the frame and place them in boiling water for a few minutes. When they’ve fully cooled, place them back into the frame. Do not put the plastic frame in the boiling water.

We recommend starting at one of the corners and pressing every half inch or so. It’s only recommended to remove the panels every so often as doing so can take a couple of minutes.

Red sauces, turmeric, and pesto will likely stain the silicone panels. If it does, simply remove the silicone panel from the SoftShell frame, place it in a flat tray, fill the well of the panel with 3% hydrogen peroxide, and allow it to soak for 12 hours.

No. I don’t lock it when packing the Little Bee’s sandwich in her school lunch bag to make it easier for her to open. We only lock it when it contains food that easily spill or there’s a decent chance of dropping it.